F.A.Q.

Some answers to the most frequently asked questions:

My Practice:

» How do I book a session?

I offer convenient booking through my website.

» Do I need a doctor’s referral to see you?

There is no referral necessary.

» Do you offer a free consultation?

I offer a complimentary 20 minute consultation to get to know each other and discover if we are a good fit. You can book this here.

» Will my employment extended benefits cover my sessions?

I am a Registered Social Worker in both British Columbia and Ontario. If you plan to use your extended benefits to cover sessions, please check with your employer that they cover Social Work services. I am not able to direct bill but will provide a receipt with my registration number for you to submit to your benefits provider.

» What is your cancellation policy?

I require 24 hours notice for cancellations, otherwise the full fee will be charged. Of course, exceptions will be made in cases of emergency.

» What payment methods do you accept?

Payment can be made by e-transfer to Jill.culver@me.com, or by credit card though my online booking system.

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Counselling:

» Is everything we talk about confidential?

Sessions are 100% confidential with a few notable exceptions. I am obligated to break confidentiality if:

• I believe you are likely to hurt yourself or someone else physically
• I become aware of a child who is experiencing abuse or neglect
• You are involved in a criminal investigation or court proceeding and my records are subject to a subpoena

» How many sessions does it take?

There is no set recommended number of sessions. It depends largely on the issues you bring to counselling, frequency of sessions and external factors. Many clients find that even one session can be very helpful. Sustained change and progress generally happens over a period of a few months.

» How often should I attend?

This is dependent on your goals, situation and preferences. Many clients start off with sessions 1-2 weeks apart, then move to less frequent sessions as they make progress.

» What happens in a counselling session?

We talk about the issues an experiences that you would like to talk about, for the purposes of healing. You are in control of the subjects, the pace and the content of the conversation. I will provide support, non-judgemental listening, and careful questions.

» Do you offer couples counselling?

Not at this time.

Book a Free 20-minute Consultation

Meet with me to go over your needs and questions with no obligation. I’m looking forward to meeting you!

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